Hi, how can we help?
Here are some answers to our most frequent questions. Can't find an answer to your problem? Reach out via the contact form or email us at team@pirouettekids.com
About Our Books
What ages are Pirouette Kids books for?
Our books are perfect for babies, toddlers, and young children, generally ranging from birth to 5 years old.
What makes Pirouette Kids books different?
Our books introduce kids to a world of music beyond nursery rhymes. Each book features engaging illustrations, high-quality sound clips, and a diverse selection of musical styles—from folk and blues to world music and classical. Designed for little hands, our books make learning fun while keeping kids entertained.
Are you going to create more books for different music styles?
Yes! We’re always working on new books featuring different musical styles. Stay tuned for future releases by signing up for our newsletter!
Are the books safe for babies?
Yes! Our books meet all child safety standards and are made with non-toxic materials. The battery compartment is securely enclosed for safety.
Orders, Shipping & Returns
Where do you ship?
We currently ship within the United States. If you're outside the US, stay tuned—we hope to expand soon!
How much does shipping cost?
We offer free shipping on orders over $39. For other orders, shipping costs are calculated at checkout.
How long will my order take to arrive?
Orders typically ship within 2 business days and arrive within 5 business days depending on your location. You’ll receive a tracking number once your order ships.
What is your return policy?
We accept returns within 30 days of delivery, as long as the book is in its original condition. To start a return, email us at team@pirouettekids.com .
What if my book arrives damaged or defective?
We stand by the quality of our books. If your book arrives damaged or isn’t working properly, contact us at team@pirouetetkids.com for a replacement.
Product Care & Features
How do the sound buttons work?
Each book has easy-to-press buttons that play 10-15 second music clips. The buttons are designed for little fingers to activate with minimal effort.
Are batteries included?
Yes! Our books come with pre-installed AAA batteries, so they’re ready to play right out of the box.
How do I replace the batteries?
Our books use replaceable AAA batteries. When it’s time to replace them, simply open the secure battery compartment on the back using a small screwdriver and swap the batteries.
Why is the music not playing?
If the sound isn't playing, try these steps:
- Make sure the on/off switch is turned on.
- Check if the batteries need replacing.
- Press the button firmly—sometimes new books need a few presses to activate. If you're still having trouble, contact our support team!
Are the books durable?
Yes! Our books are made with sturdy board pages designed to withstand lots of love from little hands.
Other Questions
Do you offer gift wrapping?
If you need a special touch for a present, get in touch at team@pirouettekids.com and we'll see what we can do for you!
Can I carry Pirouette Kids books in my store?
We’d love that! If you’re interested in wholesale, contact us at team@pirouettekids.com.
Still have questions?
Reach out to team@pirouettekids.com -- we're happy to help!
